PRIVACY POLICY

1. ACKNOWLEDGMENT & PRIORITY

This Privacy Policy explains how our company collects, uses, and discloses your personal information when you visit, use www.neaudio.com.hk, or contact us. In the event of any discrepancy between these Terms of Service and this Privacy Policy regarding personal data handling, this Privacy Policy shall prevail.

2. DATA PROTECTION & TRANSACTION SECURITY

The Company collects personal data (including name, contact details, email, delivery address, and transaction records) strictly for order processing, logistics fulfillment, payment verification, and customer service. To protect payment security and prevent unauthorized card usage, the Company reserves the right to conduct routine payment security checks for high-value or unusual transactions. The Company strictly complies with the Personal Data (Privacy) Ordinance (Cap. 486 of Hong Kong Laws).

3. SECURITY DISCLAIMER

Please note that no transmission over the internet or electronic storage is 100% secure. While commercially reasonable security and encryption measures are applied to protect your data, absolute security cannot be guaranteed.

4. GOVERNING LAW & PREVAILING LANGUAGE

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Disputes shall be subject to the exclusive jurisdiction of the Hong Kong Courts. In the event of any conflict or ambiguity between the Chinese and English versions, the English version shall strictly prevail.

私隱政策

1. 條款適用與衝突優先權

本《私隱政策》說明本公司在閣下造訪、使用 www.neaudio.com.hk 或與我們聯絡時，如何收集與處理個人資訊。若本服務條款與本私隱政策就個人資訊之處理有任何歧異，一律以本私隱政策為準。

2. 數據保護與交易安全

本公司收集之個人資料（包括姓名、聯絡電話、電郵、送貨地址及交易紀錄）僅用於處理訂單、安排物流配送、支付核實及售後服務。為保障網上交易安全，對於高金額或異常訂單，本公司保留進行常規付款安全核對之權利。本公司嚴格遵守香港《個人資料（私隱）條例》（第486章）。

3. 資訊安全性免責

本公司採取合理之商業安全與加密防護措施保護閣下之資料，惟請注意任何網絡傳輸或電子儲存均無法保證百分之百絕對安全。

4. 管轄法律與語言文本優先權

本私隱政策受香港特別行政區法律管轄，並受香港法院之專屬管轄權約束。本中英文版本如有任何歧異，在任何情況下均嚴格以英文版本為準。